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Results

Performance You Can See

Consistent, reliable results, with an award-winning customer experience and a reputation that helps you win more business and convert more opportunities into closed loans.

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How Customers Experience It

4.9 National Google Rating
97% Customer2 Satisfaction
96% Would1 Recommend
97% Would1 Use Again
MORTGAGECX #1 Best-in-Class Lender1

What You'll Notice Right Away

Faster Answers

Less time chasing information and more time closing loans

Less Friction

Less time managing issues and more time moving your business forward

Clear Visibility

Full visibility into every loan so you can act quickly and stay in control

More Control

Focus on growing your business - not working around obstacles

“The team approach, supportive culture...it is the best of the best.”

“I had previously worked for PrimeLending for 9 years and regretted my decision to leave. So, I was very thankful for hte opportunity to return “home” for the team approach, supportive culture and family atmosphere. It is the best of the best.”

“...Gave me guidance on what would be a better fit for the borrower.

“I had a rescue loan that the underwriter recognized would not work with the program I submitted, the underwriter contacted me and gave me guidance on what would be a better fit for the borrower. The loan closed and it created a new realtor partner relationship.”

“What I like most is we find ways to get deals done that other lenders can’t.”

“I have more loan options, great support behind me, and tools that make it easier to keep things moving. That helps me serve more customers and gives me confidence that I can continue growing my business here.”

Built to Help You Win More

The platform is designed to give you the flexibility, support, and tools to compete in more scenarios and convert more opportunities.

Products That Expand Your Reach

  • 1000+ loan programs
  • 29 renovation loan options
  • Solutions for purchase, refinance, construction, and specialty borrowers

Support That Keeps You Moving

  • Dedicated operations and processing support
  • 24-Hour Initial Underwrite Turnaround6
  • 7-10 Day Appraisal Turnaround6
  • 6 Days Docs to Title Before Closing7
  • Responsive teams that help resolve issues quickly

Technology That Drives Growth

  • More time selling. Workflow automation allows for less time chasing files.
  • Integrated LOS, CRM and Marketing Platform

Recognized for Performance

Workplace & Culture Recognition
#6, USA Today Top Workplaces 20268
FORTUNE Best Workplaces in Financial Services9 2025 | 10 Years
FORTUNE Best Workplaces for Women9 2025 | 10 Years

97%

Have the resources and equipment to do their job9

98%

Believe customers would rate our service as excellent9

97%

Believe management is honest and ethical9

96%

Say PrimeLending is a great place to work9

97%

Have the resources and equipment to do their job9

98%

Believe customers would rate our service as excellent9

97%

Believe management is honest and ethical9

Why It Feels Different

Results like these don't happen by accident. They come from alignment across leadership, support, systems, and culture. That alignment shows up in how efficiently loans move, how problems get solved, and how consistently you're able to perform. It's not one thing - it's how everything works together

Experience the Difference

The best way to understand what it's like to work at PrimeLending is to connect with someone who's part of it every day.

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