What Makes PrimeLending Different?

about us

For 35+ years, PrimeLending loan officers have been able to operate in most states without a license to provide local market expertise with the power of a national presence. Focused on originating mortgages throughout all 50 states, we’ve cultivated an expert workforce, perfected our business model and built a robust technology platform. Our eyes are on the future, and we’re well-positioned to remain one of America’s leading mortgage lenders1.

Stability and Focus

We’ve perfected our approach to mortgage lending because mortgages are our sole focus.

Originating Loans in All 50 States

Our national coverage means you can help your clients across the country.

Local Expertise

Nobody knows the local market like you which is why we are growing our business with a vibrant retail channel.

Financial Strength

Backed by leading regional retail bank PlainsCapital Bank, we can weather the most difficult market conditions.

A Great Place to Work

It all starts with a progressive workplace and positive culture where the entire company works together and pulls in the same direction to help you succeed. You've never experienced anything like this and, once you do, you'll wonder why you didn't get here sooner.

Guided by our genuine care for people, we pursue solutions that strengthen your competitive edge while celebrating our diversity and uniting as one team with one purpose.

Expertise and Support

People are at the heart of our mission. From our loan officers to local operations to corporate support teams, we share a common goal – delivering outstanding service. We’re aligned and focused on helping our production team close one more loan. We take enormous pride in continually exceeding the expectations of our customers and playing an important role in helping them reach their dreams.

Exclusive Product Offerings Help You Stand Out and Close Deals

We offer products that help your customers get ahead in today’s fast-paced housing market so they can shop with confidence, quickly make an offer and show sellers they are serious buyers.

Click card to flip.

400+ Products
Our wide array of product solutions fit your clients’ budgets and financial situations, including government, conventional, jumbo, renovation and new construction loans.
Approval AdvantEDGE
Offer your customers up-front approvals, including approval letters, that give them more confidence and negotiating power to close on their new home.
Close on Time Guarantee 2
Guarantees the seller that the mortgage will close on time or PrimeLending will pay the seller $5,000. Plus, borrowers could stand out from other buyers.
Property Inspection Waiver 3
Find out if a property is eligible for an Appraisal Waiver before you even write an offer and provide your borrower with a quicker closing process.

Service Beyond Expectations

We’ve designed a simple and stress-free mortgage process that helps loan originators convert leads into closed loans. In fact, our pull through rate for 2021 was 85%, thanks in large part to the support of our world-class operations team.

Superior customer service has always been our first priority. We take enormous pride in continually exceeding the expectations of our customers and playing an important role in helping them reach their dreams.

97%
97% customer satisfation4
score from recent customers
4.9
4.9 star National Google rating
Best-In-Class
Award winning mortgage experience according to MortgageSAT in 2022
2x Tenure
Our tenure is 2 times the industry standard.
5+ for Loan Officers and 8+ for Branch Managers

Our tech stack

Having the right technology in your toolbox is what will make you a leading loan officer. As you look into your future, it makes sense to be part of a company with the resources and vision to evolve with you, your consumers, and market needs. PrimeLending has developed the ideal tech stack for you to build your brand, connect with consumers, originate loans and create lasting relationships.

Blue Sage

Our cloud-based loan system offers a seamless origination process with unmatched efficiency so you can spend less time on everyday tasks and more time closing loans.

Salesforce

Integrate processes, priorities, timelines and people seamlessly into your business with Salesforce to make tracking and communicating with your borrowers simple.

DC Edge

Day One Certainty is fully integrated into our mortgage processes, including automated income, employment and asset verification for faster, simpler underwriting approvals.

Total Expert

Our free marketing platform offers all the digital campaigns, social posts, videos, print-ready materials and more you need to engage your business partners and customers.

Mortgage Coach

Wow your borrowers and business partners with loan scenarios that feature charts and graphs, videos and other informative materials with the help of Mortgage Coach.

Home Bot

Homebot provides personalized content that is relevant and valuable to your borrowers every month, helping them track and build wealth with their home.

See Why People Choose PrimeLending

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The National Processing Team (NPT) is fantastic. They know the renovation programs well and provide top-tier support. With the NPT, I have the best Renovation Support and the highest customer satisfaction of my career!

The training team is extremely insightful when it comes to Total Expert and Salesforce. They're always positive and fun when sharing that knowledge and are always willing to take time and help our employees.

Our digital team has such a positive, can-do attitude that makes our loan officers feel like they are on their team trying to help. When one of our team members had issues with their Google Listings and reviews, our senior digital manager sprang into action to ensure it was fixed quickly.

Leadership

Unrivaled in the mortgage industry, the PrimeLending leadership team sets priorities, clears obstacles and empowers every employee to achieve what they deserve.

Tim Elkins
Tim Elkins
CHIEF PRODUCTION OFFICER
Karen Blakeslee
Karen Blakeslee
EXECUTIVE VICE PRESIDENT, EASTERN DIVISION
Al Velasco
Al Velasco
EXECUTIVE VICE PRESIDENT, WESTERN DIVISION
Brad Arendt
Brad Arendt
SENIOR VICE PRESIDENT, REGIONAL MANAGER, SOUTHEAST
Kimberly Harland
Kimberly Harland
SENIOR VICE PRESIDENT, REGIONAL MANAGER, DESERT DISTRICT
Eric Hofstetter
Eric Hofstetter
SENIOR VICE PRESIDENT, REGIONAL MANAGER, MID-ATLANTIC
Uly Kim
Uly Kim
SENIOR VICE PRESIDENT, REGIONAL MANAGER, CALIFORNIA AND HAWAII
Dawn Robinson
Dawn Robinson
SENIOR VICE PRESIDENT, REGIONAL MANAGER, LONE STAR
Joe Thompson
Joe Thompson
SENIOR VICE PRESIDENT, REGIONAL MANAGER, SOUTH TEXAS
Mike Watkinson
Mike Watkinson
SENIOR VICE PRESIDENT, REGIONAL MANAGER, NORTHEAST
Bruce Brown
Bruce Brown
Senior Vice President, Regional Manager, Midwest
Matt Eckard
Matt Eckard
Area Sales Manager, Washington, Oregon
Mike Heeb
Mike Heeb
Area Sales Manager, Idaho, Montana, Alaska
Steve Thompson
Steve Thompson
PRESIDENT & CEO
Eric Pretzlaff
Eric Pretzlaff
EXECUTIVE VICE PRESIDENT, CHIEF FINANCIAL OFFICER
Kristi Harris
Kristi Harris
EXECUTIVE VICE PRESIDENT, NATIONAL OPERATIONS
Chris Cordry
Chris Cordry
EXECUTIVE VICE PRESIDENT, SR. DIRECTOR CAPITAL MARKETS
Cindy S. Buhr
Cindy S. Buhr
EXECUTIVE VICE PRESIDENT, GENERAL COUNSEL
Susie Garza
Susie Garza
EXECUTIVE VICE PRESIDENT, DIRECTOR OF JV ADMINISTRATION AND LICENSING
Gene M. Lugat
Gene M. Lugat
EXECUTIVE VICE PRESIDENT, STRATEGIC SUPPORT
Cheryl Hayes
Cheryl Hayes
SENIOR VICE PRESIDENT, DIRECTOR OF MARKETING
Sherri White
Sherri White
SENIOR VICE PRESIDENT, DIRECTOR HUMAN RESOURCES

Connect With Us and Build Your Business

We’re strategic about how we help you grow your business at PrimeLending by studying the market, listening to our field, creating solutions and supporting you at every turn. Our goal is to help you build your legacy.

You have many choices when it comes to where to work. Nobody will work as hard as PrimeLending to win your trust, treat your customers with care and close more loans. When you are set up for success, your clients are set up for success.

PrimeLending Dallas Conference

Join the home of modern origination. Are you a mortgage superstar ready to dominate your local market? Take the first step below:

 

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Thank you for your interest in PrimeLending. We will contact all qualified candidates directly to find out more information about you and answer your questions. If you are not currently a licensed loan originator, please visit our job posting site to learn more about career opportunities at PrimeLending.